Shipping charges

We deliver worldwide. Usually we ship by DHL or Deutsche Post registered letter.

Within the EU shipping costs contain 19% VAT.

Delivery within Germany:

Shipping charges within Germany 4,90 €.
Free delivery within Germany starting at an order value of 50,00 €.

Shipment to all countries except Germany:

Shipping charges for all countries except Germany is 9,90 €. Free delivery starting at an order value of 200,00 € worldwide.

Time of delivery

Unless otherwise noted in the article description, delivery within Germany will usually take place within 1 - 3 days, international delivery within 2-30 business days after receipt of payment. Please note, after transfer of package to the shipping company we do not have any influence on possible delays that may arise with the shipping company (e.g. strike, christmas etc.). Delays may occur especially with international deliveries due to handling at customs.
Please note that no delivery takes place at sundays and holidays.

If you have ordered articles with different delivery periods, we will send them together, if not agreed otherwise. Delivery period will equal the article with the longest delivery period in this case.

Package tracking

As soon as your order is prepared for shipping, you will receive an email containing a shipment number with a link for shipment tracking (except for small articles which will be sent via standard letter). Please check the shipment tracking if delivery lasts longer than expected. Unfortunately, notification cards left by the postman get often lost or overseen. So you are waiting for your package, and it’s already just at the next post office. It’s always annoying and expensive if a package has not been picked up in time and has to be sent back. Please help us to avoid such situations. Usually, we take care of all orders coming in before 13:00 CET are dispatched on the same day. Otherwise, you will get an email, if any problems or delays occur.